Cancellation and Refund Policy

www.thekaftancompany believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

How do I cancel an order?

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

-     If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

-    Please follow the steps outlined in our Return Policy.

Refund Policy:

Refunds will be made in the same form that the payment is received within 14 working days from the date of cancellation of order.