Cancellation and Refund Policy
www.thekaftancompany believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
- Please follow the steps outlined in our Return Policy.
Refunds will be made in the same form that the payment is received within 14 working days from the date of cancellation of order.